Privacy policy

Zaptokart operates this store and website, including all related content, features, products, and services (collectively, the “Services”) to provide customers with a secure and personalized shopping experience. Our store is powered by Shopify, which enables us to provide and improve our Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our Services. By accessing or using our Services, you agree to the practices described below.

1. Personal Information We Collect

“Personal Information” means any information that identifies or can reasonably be linked to you. Depending on your interaction with us, we may collect:

  • Contact Details: Name, address, shipping/billing address, phone number, email

  • Payment Information: Payment method, transaction details, confirmation (processed securely by payment providers)

  • Account Details: Login credentials, preferences, saved items

  • Order Information: Items viewed, added to cart, purchased, returned, or exchanged

  • Communication Data: Messages or inquiries you send us

  • Device Information: IP address, browser type, device identifiers

  • Usage Data: Pages visited, time spent, and interactions with our store

2. Sources of Information

We collect information from:

  • Directly from you (when you create an account, place orders, or contact us)

  • Automatically through cookies and similar technologies

  • Service providers and partners who help operate our store

  • Third-party integrations you choose to use

3. How We Use Your Information

We use your information to:

  • Process orders, payments, shipping, returns, and exchanges

  • Provide customer support and respond to inquiries

  • Improve website performance and user experience

  • Send order updates, service notifications, and promotional messages

  • Prevent fraud and enhance security

  • Comply with legal obligations

4. Marketing & Advertising

We may use your data to send promotional emails or show relevant ads based on your browsing or purchase activity. You can unsubscribe from marketing emails anytime using the link in the message.

5. Sharing of Information

We may share your information only when necessary, such as with:

  • Shopify and technology providers

  • Payment processors

  • Shipping and logistics partners

  • Analytics and marketing partners

  • Legal authorities if required by law

We do not sell or rent your personal information.

6. Shopify Processing

Our store is hosted by Shopify, which processes certain data to operate and improve the platform. Information you provide may be transferred to Shopify or its partners in other countries to enable store functionality, analytics, and security.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site performance, remember preferences, and analyze traffic. You can disable cookies in your browser settings if you prefer.

8. Data Security & Retention

We implement reasonable safeguards to protect your information. However, no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Receive a copy of your data

  • Withdraw consent for marketing

To exercise these rights, contact us using the details below. We may verify your identity before processing requests.

10. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age in their jurisdiction.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. International Data Transfers

Your information may be processed or stored outside your country. Where required, we use legally approved safeguards for international data transfers.

13. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised date.

14. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or your data, contact us:

Email: zaptokart@gmail.com
Address: Jainagar, Rudrapur, Uttarakhand – 263153, India